{"id":1507,"date":"2020-09-21T07:11:25","date_gmt":"2020-09-21T07:11:25","guid":{"rendered":"http:\/\/kplus.snt.com.vn\/?page_id=1507"},"modified":"2020-09-21T07:11:25","modified_gmt":"2020-09-21T07:11:25","slug":"hien-tuong-den-man-hinh-khi-xem-k-tren-ung-dung","status":"publish","type":"page","link":"http:\/\/kplus.snt.com.vn\/index.php\/ho-tro-ky-thuat\/ho-tro-lien-quan-toi-ung-dung-k\/hien-tuong-den-man-hinh-khi-xem-k-tren-ung-dung\/","title":{"rendered":"Hi\u1ec7n t\u01b0\u1ee3ng \u0111en m\u00e0n h\u00ecnh khi xem K+ tr\u00ean \u1ee9ng d\u1ee5ng."},"content":{"rendered":"
\n

Bi\u1ec3u hi\u1ec7n:\u00a0<\/strong>Tr\u00ean m\u00e0n h\u00ecnh b\u1ecb \u0111en kh\u00f4ng c\u00f3 c\u00e2u th\u00f4ng b\u00e1o c\u1ee5 th\u1ec3. Khi ng\u01b0\u1eddi d\u00f9ng b\u1ea5m v\u00e0o play n\u1ed9i dung khi h\u00ecnh \u1ea3nh ch\u01b0a \u0111\u01b0\u1ee3c t\u1ea3i xong tr\u00ean \u00a0m\u00e0n h\u00ecnh player th\u00ec ch\u1ec9 c\u00f3 ti\u1ebfng. Khi \u0111\u00f3 th\u1eddi gian b\u1eaft \u0111\u1ea7u v\u00e0 k\u1ebft th\u00fac ch\u01b0\u01a1ng tr\u00ecnh v\u1eabn ch\u01b0a c\u00f3 v\u00e0 hi\u1ec3n th\u1ecb l\u00e0 00:00<\/p>\n

<\/p>\n

Nguy\u00ean nh\u00e2n:<\/strong><\/p>\n

– Do ch\u1ea5t l\u01b0\u1ee3ng k\u1ebft n\u1ed1i Internet ch\u01b0a \u0111\u1ea3m b\u1ea3o ho\u1eb7c kh\u00f4ng \u1ed5n \u0111\u1ecbnh.<\/p>\n

– Do kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng 3G\/4G nh\u01b0ng \u0111\u00e3 h\u1ebft dung l\u01b0\u1ee3ng.<\/p>\n

– Do kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n K+ k\u1ebft n\u1ed1i ra m\u00e0n h\u00ecnh l\u1edbn nh\u01b0 Tivi, m\u00e1y chi\u1ebfu.<\/strong><\/p>\n

H\u01b0\u1edbng x\u1eed l\u00fd:<\/strong><\/p>\n

Khi m\u00e0n h\u00ecnh b\u1ecb \u0111en, c\u00f3 th\u1ec3 c\u00f3 ti\u1ebfng ho\u1eb7c kh\u00f4ng: L\u00fac n\u00e0y kh\u00e1ch h\u00e0ng c\u1ea7n ki\u1ec3m tra l\u1ea1i \u0111\u01b0\u1eddng truy\u1ec1n Internet ho\u1eb7c th\u1eed s\u1eed d\u1ee5ng tr\u00ean \u0111\u01b0\u1eddng truy\u1ec1n m\u1ea1ng kh\u00e1c xem l\u1ed7i c\u00f3 kh\u1eafc ph\u1ee5c hay kh\u00f4ng. N\u1ebfu \u0111ang d\u00f9ng wifi c\u00f3 th\u1ec3 chuy\u1ec3n sang 3G\/4G xem c\u00f3 c\u00f2n hi\u1ec7n t\u01b0\u1ee3ng \u0111en m\u00e0n h\u00ecnh hay kh\u00f4ng. (L\u01b0u \u00fd ch\u1ec9 n\u00ean ki\u1ec3m tra \u0111\u1ec3 x\u00e1c nh\u1eadn do \u0111\u01b0\u1eddng truy\u1ec1n internet, n\u1ebfu xem qua 3G, 4G s\u1ebd ti\u00eau hao dung l\u01b0\u1ee3ng kh\u00e1ch h\u00e0ng c\u1ea7n c\u00e2n nh\u1eafc).<\/p>\n

H\u1ec7 th\u1ed1ng s\u1ebd kh\u00f4ng h\u1ed7 tr\u1ee3 vi\u1ec7c ph\u1ea3n chi\u1ebfu h\u00ecnh \u1ea3nh ho\u1eb7c s\u1eed d\u1ee5ng cab n\u1ed1i \u0111\u1ec3 ph\u1ea3n chi\u1ebfu ra m\u00e0n h\u00ecnh l\u1edbn nh\u01b0 ti vi ho\u1eb7c m\u00e1y chi\u1ebfu. N\u00ean n\u1ebfu kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng t\u00e0i kho\u1ea3n K+ \u0111\u1ec3 ph\u00e1t ra m\u00e0n h\u00ecnh ti vi ho\u1eb7c m\u00e1y chi\u1ebfu c\u0169ng s\u1ebd g\u00e2y ra hi\u1ec7n t\u01b0\u1ee3ng m\u00e0n h\u00ecnh \u0111en kh\u00f4ng hi\u1ec3n th\u1ecb n\u1ed9i dung. Kh\u00e1ch h\u00e0ng vui l\u00f2ng chi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng, m\u00e1y t\u00ednh \u0111\u1ec3 b\u00e0n, m\u00e1y x\u00e1ch tay ho\u1eb7c ipad…<\/p>\n

Kh\u00e1ch h\u00e0ng n\u00ean t\u1eaft c\u00e1c \u1ee9ng d\u1ee5ng \u0111ang ch\u1ea1y ng\u1ea7m ho\u1eb7c kh\u1edfi \u0111\u1ed9ng l\u1ea1i thi\u1ebft b\u1ecb tr\u01b0\u1edbc khi th\u1eed l\u1ea1i.<\/p>\n

Qu\u00fd kh\u00e1ch h\u00e0ng vui l\u00f2ng b\u1ea5m v\u00e0o link sau \u0111\u1ec3 g\u1eedi \u0111\u00e1nh gi\u00e1 c\u1ee7a c\u1ee7a m\u00ecnh v\u1ec1 b\u00e0i vi\u1ebft n\u00e0y v\u00e0 trang th\u00f4ng tin h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng Help Center n\u00f3i chung:<\/em><\/p>\n

\u00a0\u00dd ki\u1ebfn c\u1ee7a Qu\u00fd kh\u00e1ch r\u1ea5t quan tr\u1ecdng v\u1edbi K+. C\u1ea3m \u01a1n Qu\u00fd kh\u00e1ch!<\/em><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Bi\u1ec3u hi\u1ec7n:\u00a0Tr\u00ean m\u00e0n h\u00ecnh b\u1ecb \u0111en kh\u00f4ng c\u00f3 c\u00e2u th\u00f4ng b\u00e1o c\u1ee5 th\u1ec3. Khi ng\u01b0\u1eddi d\u00f9ng b\u1ea5m v\u00e0o play n\u1ed9i dung khi h\u00ecnh \u1ea3nh ch\u01b0a \u0111\u01b0\u1ee3c t\u1ea3i xong tr\u00ean \u00a0m\u00e0n h\u00ecnh player th\u00ec ch\u1ec9 c\u00f3 ti\u1ebfng. Khi \u0111\u00f3 th\u1eddi gian<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":1434,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/pages\/1507"}],"collection":[{"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/comments?post=1507"}],"version-history":[{"count":1,"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/pages\/1507\/revisions"}],"predecessor-version":[{"id":1508,"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/pages\/1507\/revisions\/1508"}],"up":[{"embeddable":true,"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/pages\/1434"}],"wp:attachment":[{"href":"http:\/\/kplus.snt.com.vn\/index.php\/wp-json\/wp\/v2\/media?parent=1507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}